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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristi

January 16, 2026

5  out of  5
rating by Kristi
"Anytime I call with questions or concerns about my policies, Karan is always so friendly and very helpful. She goes above and beyond to make sure my needs are met! Thanks for your get service!"
We responded:
"Thank you so much Kristi for your kind words and the 5-star review!! We are very thankful for your business and look forward to continuing to work with you. Karan is wonderful, we agree!! ⭐"
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Karla Bledsoe

December 10, 2025

5  out of  5
rating by Karla Bledsoe
"This State Farm office is terrific with their customer service! I’d highly recommend working with them!"
We responded:
"Thank you so very much for your kind words! Customer Service is our priority and we are glad that you feel that! Thank you so much and we appreciate your 5-star review!! ⭐️"
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Shawna Meyers

December 10, 2025

5  out of  5
rating by Shawna Meyers
"We recently switched to Bethany as our agent. Her office did a complete review of our homeowners and automobile insurance policies. Their office took the time to explain everything clearly and looked for ways to improve our coverage. On top of being incredibly knowledgeable, they were genuinely kind, patient, and easy to talk and ask questions."
We responded:
"Thank you so much for your kind words! We're delighted to hear that we provided you with a thorough review and clear explanations. It's wonderful to hear that our knowledge and genuine care made the experience positive and easy for you. ❤️ We truly appreciate your trust and look forward to continuing to serve your insurance needs! Thank you for taking the time to leave us a review! ⭐"
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Teresa Werner

December 10, 2025

5  out of  5
rating by Teresa Werner
"Beth & her staff are very professional and personable. We feel so comfortable knowing we have our insurance with them. Highly recommend Beth and her team."
We responded:
"Thank you Teresa for your kind and supportive words!! We’re thrilled to hear you feel comfortable and well taken of by us ❤️. Your recommendation means a lot! We are always here to support you with your insurance needs! Thank you and see you soon ⭐️💕"
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Becky Nakashima Brooke

December 9, 2025

5  out of  5
rating by Becky Nakashima Brooke
"She is fabulous to work with!"
We responded:
"Thank you very much for your kind words. ❤️. We appreciate it so much ⭐️"
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Colleen Schwake

December 9, 2025

5  out of  5
rating by Colleen Schwake
"Very reputable business! Wonderful to work with!"
We responded:
"Thank you so very much Colleen for your kind words! We have worked hard to build our reputation over the past years. We appreciate you and look forward to the future helping clients! Thank you for the 5-star review ⭐️"
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djasmooth100

December 8, 2025

5  out of  5
rating by djasmooth100
"We are supper happy with the quality of service we received. The staff is very personable and attentive with the right amount of urgency."
We responded:
"Thank you so very much for the 5-star review! ⭐️. Service is our top priority while understanding our client’s needs. We thank you for your business, the kind words, and we look forward to serving you in the future! "
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TheTwice5

December 3, 2025

5  out of  5
rating by TheTwice5
"It’s about the relationship. Products aren’t necessarily all that different in the insurance market but the level of service varies greatly. Genuine care for the client cannot be faked. That’s what sets Bethany and her team apart. The relationships that are fostered go far beyond just a business transaction. This sense of service also extends to the community as a whole. I would highly recommend Bethany and her team."
We responded:
"Thank you so much for your thoughtful and heartfelt review! We truly believe that building genuine relationships and providing exceptional service are at the core of what we do. It means a lot to hear that our commitment to caring for our clients and community shines through. We truly appreciate your recommendation and look forward to continuing to support you our clients in any way! ❤️"
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Becky Currie

November 17, 2025

5  out of  5
rating by Becky Currie
"Bethany and her team are always great to work with. They provide exceptional customer service and are very knowledgeable. They helped us navigate a difficult time with claims processing with ease and made us feel like we were their only customer."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We've been so fortunate to get to know your family, and we are so thankful for you all! Thank you for taking the time to leave us a 5-star review ⭐ We look forward to working with you in the future!"
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caitlin minder

November 14, 2025

5  out of  5
rating by caitlin minder
"I highly recommend Bethany and her team, they are always quick to respond and are knowledgeable to answer any questions I may have. I have known Bethany for most of my life, she is kind, honest and fair. I wouldn't go anywhere else!"
We responded:
"Thank you Caitlin so much! We are so thankful for you and your family. Every time I hear from you I smile 😊. Thank you for being you!!!!"
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Allison Drockelman

November 14, 2025

5  out of  5
rating by Allison Drockelman
"We’re very happy with Bethany Winkleman-State Farm. We’ve been clients since she took over the office and have always been treated great! Very friendly and helpful. They also go above and beyond what is expected. Bethany is a great supporter of our little town and isn’t just a face, she knows and cares about her clients. We would absolutely recommend her office!"
We responded:
"Thank you so very much Allison for your kind words! We are so thankful for you and your family ❤️. It has been a pleasure getting to know you over the years. We truly appreciate you taking the time to leave us a 5-star review ⭐️. We look forward to serving you in the future. Thank you! "
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Kristi spencer

October 30, 2025

5  out of  5
rating by Kristi spencer
"Hannah is very knowledgeable and friendly"
We responded:
"Thank you for your 5-star review! ⭐ Our State Farm team and I are happy to be your good neighbor! We truly appreciate your business and thank you!"
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Traci Malone

October 29, 2025

5  out of  5
rating by Traci Malone
"Hannah was so helpful in getting quotes together for me. She was great explaining everything and answering my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with the team and Hannah; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Carolyn Desplinter

October 20, 2025

5  out of  5
rating by Carolyn Desplinter
"Hannah is awesome! I emailed her on a Thursday after I got my new vehicle and she had me all set up within the hour. My husband and I have been with State Farm in Geneseo for over 30 Years. We can say that Bethany and her Team are absolutely wonderful to work with. They are knowledgeable, responsive, and always looking out for our best interests. I truly appreciate the personal attention and excellent service. They care about their clients, take time to explain everything, and always go the extra mile to help. It's rare to find someone who treats you like family, but that's exactly how they make us feel."
We responded:
"Thank you SO much Carolyn!! 😊 We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We truly appreciate the 5-star review and will talk soon ⭐!"
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Rebecca Pray

October 8, 2025

5  out of  5
rating by Rebecca Pray
"Bethany and her team are dedicated professionals who will go out of their way to help you out. They are helpful, honest, personable, and just a pleasure to work with. I know that if I have any questions (and I often do!), they’ll be responsive, open, and forthright in answering them. I wish customer service was as important to other businesses as it is to Bethany and her State Farm team. Stop by and check them out. You won’t regret it!"
We responded:
"Thank you so much for your kind words Rebecca! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our top priority, and it's wonderful to know that our efforts are making a difference. We're always here to help, so don't hesitate to reach out with any questions. We thank you for taking the time to leave such kind words and a 5-star review ⭐️"
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Nancy Lawson

September 15, 2025

5  out of  5
rating by Nancy Lawson
"Rachel is always a pleasure to deal with. She has been very helpful in answering all of our questions."
We responded:
"Thank you Nancy for your kind words! Rachel is wonderful and so great with our customers!! We appreciate your business! We look forward to helping you and your family ❤️. Thank you for the 5-star review ⭐️"
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Drew Hampton

September 12, 2025

5  out of  5
rating by Drew Hampton
"After recently moving to IL, my family and I had a lot of coverages/options to discuss. Every interaction with Bethany and her team has been enjoyable and productive. I’m very glad Bethany is our new agent :)"
We responded:
"Thank you so very much for your kind words! We truly appreciate your business and are happy to be your Agent! We look forward to helping you and your family 😃Thank you again for the 5-star review ⭐️. See you soon!"
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Linda Claeys

September 5, 2025

5  out of  5
rating by Linda Claeys
"Hannah helped me with exactly what I needed. She was great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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MacKenzie Clementz

August 21, 2025

5  out of  5
rating by MacKenzie Clementz
"Bethany & her amazing team has always been incredibly helpful to my husband & I! We are thankful to have them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We enjoy you and your family so much! It is a joy to see you, and we look forward to continuing to help 😊"
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kristi ott

August 9, 2025

5  out of  5
rating by kristi ott
"We have had State Farm for over 20 yrs. Bethany Winkleman and her staff have always been helpful and trustworthy. Just recently they helped us prepare for our child to live the dorm life. Brianne was very helpful, informative, and made the process easy. This office is reliable, relatable, and reputable."
We responded:
"Thank you for taking the time to share your thoughts! State Farm thanks you for your years of loyalty and our office genuinely does too! To hear that our team is reliable, relatable, and reputable is what we strive to deliver to our clients. Thank you for taking the time to leave us a review and we look forward to servicing your needs is the future. We are here to help! "
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Cindy Hoste

August 6, 2025

5  out of  5
rating by Cindy Hoste
"After watching our homeowners insurance increase significantly, we went to Bethany’s office for a quote. Very helpful, rates were more reasonable and Bri was very knowledgeable. They are now our insurance choice!"
We responded:
"Thank you so very much Cindy! We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. Bri is an amazing asset to the team and thank you for taking the time to leave us such a glowing review! ⭐"
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Greg Hansen

July 25, 2025

5  out of  5
rating by Greg Hansen
"Rachel Lawson was very professional and handled all of my needs."
We responded:
"Thank you for taking the time to leave us a 5-star review Greg! ⭐ We are glad to hear that Rachel helped you handle your needs and was professional! She is a great member of the team, and we are lucky to have her! We appreciate your business!"
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Andrew Round

July 25, 2025

5  out of  5
rating by Andrew Round
"I'm happy I switched--the rates are good, and the staff is friendly and helpful."
We responded:
"Thank you so very much for your review Andy! Customer service is our priority, and we are happy to hear that you felt we were friendly and helpful. We truly appreciate you giving us the opportunity to earn your business and look forward to working with you! "
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Lisa Benjamin

July 13, 2025

5  out of  5
rating by Lisa Benjamin
"Bethany and her team go above and beyond to help, inform and assist you, keeping the claims process running smoothly. Very caring & helpful. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We truly appreciate your business and taking the time to leave us a 5-star review. ⭐ If you ever have any questions or need assistance, we’re here to help! "
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Heidi Vorac

July 10, 2025

5  out of  5
rating by Heidi Vorac
"The Bethany Winkleman Team is helpful and courteous. I would highly recommend this team for your insurance needs."
We responded:
"Thank you so much for your kind words, Heidi! We are very thankful for you and your family. We pride ourselves on providing the best service and knowing our clients. Thank you for your 5-star review⭐ and your recommendation! We look forward to assisting you with your insurance needs in the future!"